Loyalty and customer database for independent shops
Turn every visit into a customer contact.
Your customers scan a QR code, add their loyalty card to their Wallet and give you permission to contact them. You then send your offers by WhatsApp or SMS to bring them back.
Up to 100 contacts · No credit card · Guided setup
Your customers come in. But can you bring them back?
The checkout is the one moment your customer stands in front of you. Right now they walk out and you keep nothing.
They pay, then they disappear
You know their face. You have neither their number nor their permission to reach them.
Instagram and the delivery apps own the relationship
Your audience lives on their side. One change of algorithm or commission and there is nothing you can do.
A quiet Tuesday, and no way to react
You would like to run an offer the same day. With no customer list, all you have left is the chalkboard.
Loyalty, made simple
Built for the shop on the corner.
Built for French independent shops
Join the first merchants to take their loyalty programme digital. Sign up in 30 seconds, card in your customers' phone.
A customer list you own, and the tools to put it to work
The loyalty card is the mechanism. The result is a base of customers you can reach whenever you need to.
A customer list you own
Numbers, visits, message history. Exportable, hosted in Europe.
More frequent visits
The card gives your customer a reason to come back to you rather than next door.
Quiet slots to fill
An offer sent in the morning for a lunch service that looks slow.
Regulars who get rewarded
You see who comes often, and you thank them before they drift elsewhere.
A direct channel, no middleman
You talk to your customers without depending on Instagram or the platforms alone.
What Loyeo does for your shop
Far more than a stamp card: everything you need to sign customers up, get to know them and bring them back.
The card lives in the phone
Apple Wallet and Google Wallet. It updates by itself on every visit, notification included.
One QR code, or none at all
Your customer scans, or you scan their card. No app either way.
Stamps work the way you do
One per visit, per item, or per few euros from a photo of the receipt.
Campaigns across three channels
WhatsApp, SMS and push notification. Push notifications use up no credits.
Four automatic follow-ups
Welcome, birthday, lapsed customer, Google review.
Your customer list
Who came in, when, and every message you ever sent them.
Five ready-made groups
Reward available, best customers, newcomers, lapsed, regulars.
You know what actually happened
Received, sent, failed, skipped: the detail for every recipient, checked against the carrier.
Run it from WhatsApp
Your numbers and your QR code, by message.
How a stamp is earned, and who holds the scanner
Two settings, and both are yours: what earns a stamp, and who triggers the scan.
1. What earns a stamp
Per visit
One visit, one stamp. The way a paper stamp card has always worked.
10 visits = 1 free coffee
Per item
One stamp per item bought, so a bigger basket counts for more than simply walking in.
3 croissants = 3 stamps
Per amount spent
Your customer photographs their receipt, Loyeo reads the total and credits the right number of stamps.
1 stamp per 10 euros
No receipt photo is ever kept.
2. Who scans
"I am not leaving a QR code sitting on my counter for anyone to scan." That is a fair objection, and you do not have to.
Your customer scans your QR code
Fastest at the till: they handle it themselves and you touch nothing during service.
A delay between stamps. Adjustable, four hours by default, so nobody collects ten stamps in a row.
A four-digit code. No reward is handed over without your code, and only you know it.
Your dashboard, at a glance
Your regulars, your visits and your WhatsApp campaigns in one place. Pick your trade and click around the demo, no sign-up needed.
The Market Bakery
London · Loyeo Pro
148
23
612
Visits (last 7 days)
37
41
5-minute setup - no commitment
Start Loyeo for free
Create your programme, put up your QR code and sign up to 100 customer contacts with no credit card. You move to a paid plan when your list genuinely starts paying off.
Included in the free plan
- Your programme and your QR code, live straight away
- Up to 100 customer contacts
- The card in Apple Wallet and Google Wallet
- No credit card required
What needs a paid plan
WhatsApp and SMS campaigns, automated follow-ups and receipt reading are reserved for paid plans: those are the features that cost us money every time they run.
Then Basic at 29 EUR excl. VAT per month, or Loyeo Pro at 49 EUR excl. VAT per month. No commitment.
No time to set it all up? Let's do it together.
In a 20-minute launch session, we prepare your programme with you, live.
- Your programme configured
- Your QR code ready to display
- Your first reward defined
- Your first offer drafted
- A plan to sign up your first ten customers
The session lasts 20 minutes. If you run several locations or have a customer file to import, we take the time it needs.
We talk it through on WhatsApp, no commitment.
Frequently asked questions
Is it really free?
Yes. You create your programme, display your QR code and your customers sign up, up to 100 contacts, at no cost. Marketing campaigns, automated follow-ups and receipt reading belong to the paid plans, because those are the features that cost us money every time they run.
Do I need a credit card to start?
No. Creating your account and your programme asks for no payment details at all. You only enter a card the day you choose a paid plan.
How do my customers sign up?
They scan your QR code at the counter, type their phone number and confirm it with a code sent by message. That is the moment they agree to be contacted by your shop. It takes under a minute.
Do they have to download an app?
Never. The card goes straight into Apple Wallet or Google Wallet, the wallet already installed on their phone.
Can I message them on WhatsApp or by SMS?
Yes, on a paid plan. Each plan includes a monthly message allowance, 100 on Basic and 300 on Loyeo Pro, and you can buy more if you run out. Every message carries a STOP notice, as the law requires.
What happens after 100 contacts?
Your programme keeps running for the customers already signed up: they scan, collect stamps and redeem rewards as before. It is new signups that stop, until you pick a paid plan, which lifts the limit.
How long does it take to set Loyeo up?
Around twenty minutes to create your programme, choose your reward and print your QR code. No hardware to buy, nothing to install on your till. If you prefer, we do it with you in a launch session.
Does it work for a business with several locations?
Yes. Loyeo Pro covers up to three locations, and the loyalty card is shared: your customers collect stamps across all of your shops. Beyond three, write to us and we add the next ones case by case.
Start building your customer list from the next visit to your till.
Create your programme today, put your QR code up tomorrow morning.
Start my programme for freeUp to 100 contacts · No credit card
How it works
Three steps, from the counter to the message that brings them back.
Your customer scans your QR code
At the counter, in seconds. No app to install.
They add their card and join your customer list
The card lands in Apple Wallet or Google Wallet. They leave their number and agree to be contacted.
You send an offer that gives them a reason to return
One WhatsApp or SMS message, to your whole list or to a specific group.